# Services ## Application Management. From packaging a few simple apps to complete end to end application management, Workspace IT offers adaptable services that fit your business requirements. ## Digital Employee Experience Digital Employee Experience tools are invaluable when problems arise, assisting IT teams to efficiently identify and resolve issues. The ability to monitor performance is key when looking to optimize employee productivity and enhance employee user experience. At Workspace IT, we work closely with ControlUp and Lakeside, whether you are looking to discuss requirements for a new solution, or require assistance utilizing an existing deployment, our technical consultants have a wide range of skills equipping them to provide anything from a fully managed proof of concept, trouble shooting, health checks, right through to a fully managed service. ## Digital Workspaces (VDI) VDI offers centralized management of virtual resources, enhancing IT oversight of machines, applications, and security, while facilitating seamless access from any device, anywhere. Workspace IT have a broad range of services across digital workspaces, from initial planning and managed Proof of Concepts, Health Checks on existing environments, Migration to Cloud Platforms, right through to Fully Managed Services. ## End User Device Management. Workspace IT can help simplify Operating Systems deployments including Windows 11, improve security by helping you keep up to date with Patch Management, and prolong device lifespan with IGEL OS. ## System Health Checks. Health checks can be vital in ensuring system efficiency and identifying potential problems prior to impact. Workspace IT offers Health Checks on Active Directory, Citrix, Microsoft Configuration Manager (SCCM) and VMware, to optimise or improve performance against best practices. ## Vulnerability Management Vulnerability Management is proactive and continuous updating of the software in your environment to reduce overall risk exposure. Workspace IT can help identify and remediate vulnerabilities to help keep your systems and enterprise applications safe from cyber threats and data breaches. # Transform and Secure your Remote Workspace Citrix Virtual Apps and Desktops provide on-demand application and desktop delivery that can significantly simplify remote IT system management and improve end-user experience. To successfully transform the end-user environment, you need to know how your users are computing today and how that behavior drives system and application resource requirements. That understanding can only come from deep insight into dynamically evolving, actual usage patterns. Workspace IT use SysTrack's analytics suite to provide invaluable insights to best design and roll out your new Microsoft WVD environment. ## Workspace IT offers an easy, fully managed way to discover ### how SysTrack can benefit your environment - Low cost introduction to SysTrack - Gather real, actionable data - Detailed report on your environment - Focus on current pain points - Fully managed Installation and Configuration ## Overcome the hurdles of implementing Remote Working with SysTrack SysTrack provides deep insight into the end user environment showing usage patterns and resource utilization. SysTrack provides actionable intelligence, helping to make implementation decisions that better utilize IT resources, target investment and improve user experience. **Discover the following** - Which users are a good fit for WVD / Citrix - Ensure a positive end-user experience - How many users can you fit on each Windows 10 multi-user tenant - Where is the best place to host your VDI, Cloud, On-prem, or Hybrid - Which VDI workloads are a good fit for Azure-hosted Windows Virtual Desktops, and which are a better fit for on-prem VDI ## Who Are Our Customers? We have years of experience in a wide range of industries and our customers are all shapes and sizes and across all sectors such as Financial Services, Education, Manufacturing, Retail, the NHS, Police Forces and Local and Central Government. ### Here's What Some of Our Clients Are Saying About Us. ### Outstanding! The help and support we have had from Workspace IT has been outstanding. The team have always been very friendly and approachable and we have been able to contact them whenever we needed their help. We will continue to work with this very professional team. Thanks all #### Mark Collis IT Support Team Leader North Tees and Hartlepool NHS Foundation Trust ### Greatly Improved Service Since moving to the application provisioning process with Workspace IT we have been able to offer a greatly improved service to our customers and increase the capacity of the team to focus on other deliveries. Workspace IT fully understand our environment and how to interact with our users. They are an extension of our internal team and are highly experienced. Applications are now delivered faster and our users are kept well informed of progress along the way #### Matt Hutchings Technical Delivery Manager Premier Foods ### Incredibly Impressed We're incredibly impressed by the level of support provided by Workspace IT. Their team are highly skilled, professional and genuinely care about our success. It's reassuring to know that we can rely on them whenever we need assistance. #### Andy Codling IT Director Zellis ### Extremely Responsive Workspace IT advised and assisted Metropolitan Gaming with our hybrid Cloud Citrix implementation. This included the set up and upkeep of base images, Citrix machine creation services and profile management. They have been accessible and responsive at all times. Through monthly service calls they’ve kept abreast of our requirements, listened to our feedback and have proved themselves a positive contributor to the services we provide. #### Jason Gorana IT Systems Manager Metropolitan Gaming ### Speak To An Expert Every great collaboration with Workspace IT begins with a chat, so get in touch today to learn how we can improve your operations, save you money and future-proof your digital resources.